Independent Flooring Consultations & Certified Inspections
Serving the Northeast with Unbiased Expertise
When flooring problems arise, projects are being planned, or clarity is needed before a costly decision is made, an independent perspective is critical. John Paul, DBA Northeast Flooring Forensics, provides honest, experienced, third‑party guidance for homeowners, designers, architects, contractors, retailers, and facility managers who are seeking clear answers and practical solutions.
With more than fifty years in the flooring industry, Northeast Flooring Forensics delivers accurate assessments and sound guidance grounded in real‑world experience, industry standards, and field‑based evaluation.
Services
Flooring Failure Inspections
Thorough evaluations of hardwood, laminate, LVP/LVT, carpet, tile, and specialty surfaces. Every inspection includes documentation, field testing, moisture analysis, installation review, and a clear determination of cause.
Forensic Analysis
Investigations of complex or disputed situations using industry standards, manufacturer requirements, technical field knowledge, and practical, real world experience.
Consulting Services
As a consultant, my role is to help clients avoid failures, make informed choices, and ensure that products and installations meet performance expectations.
-
Assisting architects, designers, builders, and owners in selecting materials and systems suited to the environment, usage, and longterm performance requirements.
-
Confirming whether conditions are suitable for installation—moisture levels, subfloor preparation, ambient conditions, and timing. This step prevents many of the failures seen in the field.
-
Helping clients choose the right combination of flooring, adhesives, and installation methods to avoid compatibility issues or premature failure.
-
Identifying potential issues in advance, such as environmental instability, improper prep, moisture imbalance, or incompatible materials.
-
Providing independent evaluations when situations become confusing, costly, or contentious. Findings are based on evidence, not opinion or affiliation.
-
Clear, factual reporting that stands up to scrutiny. No advocacy—only accurate documentation and expert interpretation.
Why Hire an Independent, Third‑Party Flooring Consultant?
-
No product sales. No installation services. No manufacturer ties. Findings are based solely on the evidence.
-
Identifying the true cause of a flooring issue prevents repeat failures and avoids unnecessary expenses.
-
Flooring failures may involve materials, moisture, installation practices, or environmental conditions. I break down complex situations into clear, understandable terms.
-
Reports follow NWFA, ASTM, CRI, and manufacturer guidelines—structured, thorough, and consistent with industry standards.
“Working with JP was a pleasure. He is extremely knowledgeable and cared deeply about getting to the bottom of my issues. He explained the process along the way and took the time to educate staff on the proper way to maintain the floor”
“I advised my client at the Boston Higashi School to engage John Paul of Northeast Flooring Forensics to evaluate a problematic flooring installation that had been difficult to diagnose. John quickly became an invaluable member of the team—an unbiased expert who clearly identified the underlying issues and provided actionable solutions. His deep, science-based understanding of flooring systems and meticulously documented findings were impressive and gave everyone confidence in the path forward.
As an architect, I know flooring can be one of the most challenging and costly installations when not done correctly. After seeing John’s thorough and evidence-based approach firsthand, I will absolutely turn to him again on future projects. It’s well worth investing in his expertise to ensure it’s done right the first time. I highly recommend him.”
“After noticing white blemishes appearing throughout my newly installed hardwood floors, I needed a trusted expert when the seller refused to help. John Paul Viveiros of Northeast Flooring Forensics was thorough, extremely knowledgeable, and a pleasure to work with. His detailed,
factual inspection report clearly documented the defects, and within two weeks of submitting it, the seller refunded
all flooring, installation, and inspection costs. John Paul’s expertise made all the difference, and I would highly recommend him to anyone facing a flooring issue.”
“JP’s experience and advice were invaluable while mediating our dispute. He leveraged his knowledge, deep industry connections, and reputation in the field to provide insight into the technical intricacies of our problem, strengthening our case. JP’s confidence never wavered, offering reassurance when we were in unfamiliar territory. In the end his help was critical to coming to a favorable resolution and we’re very grateful.”
“John Paul assisted us in evaluating a time sensitive problem concerning the flooring of our new condo. He was extremely knowledgeable and really dug in deeply to determine the issues we were dealing with. He was very responsive and worked to meet the timing that we needed to make some time sensitive decisions. He is outstanding in his ability and willingness to explain issues in a way that someone without knowledge in his area of expertise can understand.”
Experience That Makes a Difference
With over five decades in the flooring industry and thousands of inspections completed, I provide accurate, dependable evaluations for residential, commercial, institutional, and specialty environments.
-
Most inspectors come from a single part of the flooring industry.
I come from all of them.For decades, I worked directly side-by-side with my own installation crews, handling every type of flooring across residential, commercial, and institutional projects. I didn’t just supervise installs — I installed, corrected issues on site, and learned firsthand how materials respond to real-world conditions.
That hands-on foundation is supported by:
Years in sales, working with consumers, designers, architects, and commercial clients
Deep specification knowledge, making sure products fit the application, environment, and expected traffic
Extensive troubleshooting experience, diagnosing failures long before I formally became an inspector
A long history working with manufacturers, distributors, contractors, and builders
This gives me the true 360-degree perspective needed to understand:
How the floor was sold
How it was specified
How it was installed
What went wrong
And exactly why it failed
It’s not theoretical knowledge — it’s decades of practical, common sense on-the-job experience combined with standards and forensic discipline.
This is why my reports stand up to scrutiny in warranty claims, negotiations, and litigation every single time.
Service Area
Massachusetts
Rhode Island
Connecticut
New Hampshire
Maine
Vermont
Travel outside the region is available upon request.
Ready for Expert Guidance?
If you’re facing a flooring concern, planning a project, or need clarity before moving forward, professional help is only a call or email away.